Question 1

How much does tree removal cost in Auckland?

Accepted Answer

Every tree is priced on the work involved — height, species, condition, access, proximity to buildings and services, and how the debris is removed. Small pruning jobs typically start in the low hundreds, while large removals in tight access sites are priced after a site visit. We quote in writing with a clear scope so there are no surprises on the day.

Question 2

Do you offer emergency tree work?

Accepted Answer

Yes. We respond 24/7 to storm damage, failed limbs, uprooted trees and blocked access. Call 022 057 0609 and you will speak with an experienced arborist who can advise on making the area safe before we arrive.

Question 3

Are you insured?

Accepted Answer

We hold $10 million public liability insurance, and we are Tōtika Qualified. Certificates of currency are available on request and are supplied with commercial and council submissions as standard.

Question 4

Do you grind the stump as well?

Accepted Answer

Yes. We own our own stump grinders, so grinding can be done in the same visit or scheduled afterwards. Stumps are ground below grade and the area is left ready for turf, paving or planting.

Question 5

Which areas do you service?

Accepted Answer

South Auckland, Franklin and North Waikato are our core areas, and we work across the wider Auckland region for larger and commercial jobs. We are based in Paerata, Franklin.

Question 6

How quickly can you start?

Accepted Answer

Most standard residential work is scheduled within one to two weeks of quote acceptance. Emergency make-safe work is same-day. Commercial and council programmes are scheduled to your dates and staged around site access.

Question 7

Do you clean up afterwards?

Accepted Answer

Always. Debris is chipped and removed, hard surfaces are blown down and raked, and the site is left tidy. A clean finish is part of the quoted price, not an extra.

Question 8

Can you work near power lines?

Accepted Answer

We assess proximity to all overhead and underground services during our risk assessment. Where work falls inside the minimum approach distances, we arrange the correct approvals, disconnection or line protection with the network operator before starting.

Question 9

When is the best time to prune?

Accepted Answer

It depends on species and objective. Structural and clearance pruning can be done year-round for most trees, while flowering and fruiting species are better pruned after flowering or in late winter. Our arborists will advise the right window for your tree.

Question 10

Do you work weekends?

Accepted Answer

We work Saturdays for residential jobs, and weekends or night shifts for commercial and council work where daytime access, traffic or trading hours make it necessary.

Question 11

Are you Tōtika Qualified?

Accepted Answer

Yes. NZ TreeSMITHS is Tōtika Qualified, the national health and safety prequalification standard used by councils, main contractors and large asset owners. Our prequalification, SSSPs, risk assessments and plant records can be supplied with tender and procurement documentation.

Question 12

What insurance do you carry?

Accepted Answer

$10 million public liability insurance. Certificates of currency are issued with every commercial submission, alongside our Tōtika prequalification and safety documentation.

Question 13

Do you undertake council and public sector work?

Accepted Answer

Yes. We deliver reserve and streetscape maintenance, arboricultural inspections, storm response, vegetation clearance and planned removal programmes for local government and public sector asset teams, with the documentation and traffic management those environments require.

Question 14

Are you Amotai registered?

Accepted Answer

Yes. We are an Amotai registered Māori and Pasifika owned business, which allows your organisation to record verified supplier diversity spend against your procurement targets.

Question 15

Can you support our social outcomes reporting?

Accepted Answer

Yes. As a 50% female owned and led, Māori and Pasifika owned business, we support local employment and training pathways and can report social outcomes data back to your team for contract reporting.

Question 16

Can you handle complex or high-risk removals?

Accepted Answer

Yes. Sectional dismantling, rigging and controlled lowering over buildings, live traffic, plant and services is core work for us. Our senior climbers have 20+ years of experience and still climb daily, and we own the trucks, chippers and excavators required to complete the work without hire delays.

Question 17

Do you provide subcontract support to other arborist companies?

Accepted Answer

Yes. We provide overflow crews, skilled climbing support and plant to other arborist companies under your brand, systems and site controls, with our own Tōtika prequalification and insurance behind us.

Question 18

What documentation do you supply?

Accepted Answer

Site-specific safety plans, task-based risk assessments, SWMS, plant and equipment records, operator competencies, insurance certificates, traffic management plans where required, and post-works completion records with photos.

Question 19

Which areas do you cover for commercial work?

Accepted Answer

South Auckland, Franklin, North Waikato and the wider Auckland region. We regularly mobilise across multiple sites in a single programme.

Question 20

How do we request a commercial quote?

Accepted Answer

Send your scope, site address and required dates through the commercial quote form, or call 022 057 0609. We attend site, confirm scope and methodology, and return a written quote with supporting safety documentation.

Frequently asked questions

Commercial and council FAQs

Core residential FAQs

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